Last Updated: [Insert Date]

  1. INTRODUCTION
    • 1.1 This Cookie Policy applies to any website or service (collectively “Services”) of Rosewood Hotel Group and its affiliates that links to this policy or incorporates it by reference. The terms “Rosewood”, “we”, “us” as used in this Cookie Policy collectively refer to Rosewood Hotel Group and its affiliates.
  2. WHAT IS COOKIE?
      • 2.1 Rosewood uses cookies and other technologies to enable features at the Services, in e-mails or e-mail advertisements, or in advertisements on other Services (hereafter referred to as “Cookies”). A Cookie is a small text file that stores Internet settings. Almost every website uses Cookie technology. Cookies, among other things, speed navigation through our Services, keep track of information so that you do not have to re-enter it each time you visit our Services, help us provide you with customized content and allow us to learn about your visit. We also use web beacons (also called web bugs, pixel tags, or clear GIFs) primarily to collect and maintain aggregated data (such as the number of visitors) to help us see which areas are most popular with our users and improve and update the content on our Services. Web beacons also help us measure the effectiveness of our online advertising and/or e-mail campaigns by, for example, counting the number of individuals who visit our Services or the number of individuals who open or act upon an e-mail message. Some of the information we collect using web beacons may be personally identifiable. We may combine this information with other Personal Data we have collected about you to better tailor our marketing or Services content to you and may use this information for other purposes, such as internal research.
      • 2.2 Some Cookies require your consent, while others are exempt.
      • 2.2.1 Cookies exempt from consent: Strictly necessary Cookies guarantee functions without which you would not be able to use the Services as intended. They are stored on your computer during your current browser session.. Your consent is not required for strictly necessary Cookies.
      • 2.2.2 Cookies subject to consent: Other Cookies that are not strictly necessary to use the Services still fulfil important tasks. Without these Cookies, we may not be able to provide certain functions intended for your convenience on our Services, such as your personal settings or automatic filling in form functions.
      • 2.3 First-Party Cookies: Some of the Cookies are used exclusively by Rosewood, and therefore are called “first-party Cookies”. These Cookies include functional Cookies to remember a user’s language selection or performance Cookies to identify repeated website visits from the same user. Other permanent Cookies include those use to improve the user experience on our Services, including recording whether a user closed an auto pop-up message so that we do not display it again.
      • 2.4 Third-Party Cookies: Rosewood uses third-party service providers for analytics and to help us manage, carry out and improve our advertising, including Google, Adobe and [Confirm and further complete, as appropriate]. These parties may set Cookies to help us collect information and provide you with advertisements that we believe would be relevant for you. These third parties also may assist us by providing certain statistical and analytics information in relation to our marketing practices.
      • 2.5 Types of Cookies We Use. Rosewood uses five types of Cookies: strictly necessary Cookies, performance Cookies, functional Cookies, Cookies for advertising purposes and social media Cookies.
      • 2.5.1 Strictly necessary Cookies are essential in order to enable you to move around the Services and use its features. These temporary Cookies only last as long as your web browser is open, and are used for technical purposes such as enabling better navigation on our Services. Without these cookies, services you have asked for cannot be provided – for example, remembering previous actions (e.g. entered text) when navigating back to a page in the same session, showing a version that has a broad-band-related data quantity corresponding to that of the Internet connection you are using and guaranteeing that, when you change pages, the function of changing from http to https takes place. Cookies of this type also store your decision regarding the use of Cookies on our Services. Once you close your browser, these Cookies disappear.
    Cookie Name Type Purpose Duration
    OptanonAlertBoxClosed First Party This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. 365 day(s)
    OptanonConsent First Party This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. 365 day(s)
    apisession First Party Session
    incap_ses_xxx_xxxxxxxx First Party Incapsula DDoS Protectiona and Web Application Firewall: cookie for linking HTTP requests to a certain session (AKA visit). Re-opening the browser and accessing same site are registered as different visits. In order to maintain existing sessions (ie, session cookie) Session
    nlbi_xxxxxxxxxxx First Party N/A Session
    visid_incap_ First Party This cookie is used to identify you as a user of this web site.? This unique identifier can be reused multiple times but will expire after 12 months.Incapsula DDoS Protectiona and Web Application Firewall: cookie for linking certain sessions to a specific visitor (visitor representing a specific computer). In order to identify clients that have already visited Incapsula. The only cookie that is persistent for the duration of 12 months. 364 day(s)
    _icl_current_language First Party This cookie name is associated with a Wordpress multilingual plug-in from WPML. It stores a language value for the website. Where the cookie is set in response to a user action or request, and as long as it has a short lifespan, it can be treated as strictly necessary. 1 day(s)
    __storejs__ First Party A few seconds
    _dc_gtm_UA-xxxxxxxx First Party This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account. A few seconds
    PHPSESSID First Party PHP session cookie associated with embedded content from this domain. Session
    hijiffy_session Third Party A few seconds
    XSRF-TOKEN Third Party This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks. A few seconds
    AWSALB Third Party AWS ELB application load balancer 6 day(s)
    AWSALBCORS Third Party This cookie is managed by AWS and is used for load balancing. 6 day(s)
    PHPSESSID Third Party PHP session cookie associated with embedded content from this domain to provide functions across pages. Session
    __storejs__ Third Party A few seconds
      • 2.5.2 Performance Cookies are stored on your computer for longer periods and are used for purposes including tracking the number of unique visitors to our Services and information such as the number of views a page gets, how much time a user spends on a page, and other pertinent web statistics. These Cookies do not save information that would allow the user to be directly identified. The collected information is aggregated. These Cookies are used exclusively to improve the performance of the Services, and with it the user experience.
    Cookie Name Type Purpose Duration
    _ga_8ET8T6YXYG First Party _ga 729 day(s)
    _gclxxxx First Party Google conversion tracking cookie 90 day(s)
    _mkto_trk First Party This cookie is associated with an email marketing service provided by Marketo. This tracking cookie allows a website to link visitor behaviour to the recipient of an email marketing campaign, to measure campaign effectiveness. 730 day(s)
    _ga First Party This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. 730 day(s)
    _gid First Party This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. 1 day(s)
    __utma First Party This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie lasts for 2 years by default and distinguishes between users and sessions. It it used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customised by website owners. 729 day(s)
    __utmb First Party This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. Any activity by a user within the 30 minute life span will count as a single visit, even if the user leaves and then returns to the site. A return after 30 minutes will count as a new visit, but a returning visitor. A few seconds
    __utmc First Party This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin. In this older versions this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors. When used by Google Analytics this is always a Session cookie which is destroyed when the user closes their browser. Where it is seen as a Persistent cookie it is therefore likely to be a different technology setting the cookie. Session
    __utmt First Party This cookie is set by Google Analytics. According to their documentation it is used to throttle the request rate for the service - limiting the collection of data on high traffic sites. It expires after 10 minutes A few seconds
    __utmz First Party This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site - so Google Analytics can tell site owners where visitors came from when arriving on the site. The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics. 182 day(s)
    callback Third Party A few seconds
    car Third Party A few seconds
    cf Third Party A few seconds
    cip Third Party A few seconds
    cnac Third Party A few seconds
    gdpr Third Party A few seconds
      • 2.5.3 Functional Cookies enable the Services to save information which has already been entered (such as user names, languages choices, and your location), so that it can offer you improved and more personalized functions. For example, when you book a room, our Services can offer you local tax information if it uses a cookie to remember the region in which you are currently located. Functional Cookies are also used to enable features you request such as playing videos. These Cookies collect aggregated information and cannot track your movements on other websites.
    Cookie Name Type Purpose Duration
    ___utmvc First Party This cookie enables the function of Google Analytics A few seconds
    zc Third Party 730 day(s)
    incap_ses_xxx_xxxxxxxx Third Party Incapsula DDoS Protectiona and Web Application Firewall: cookie for linking HTTP requests to a certain session (AKA visit). Re-opening the browser and accessing same site are registered as different visits. In order to maintain existing sessions (ie, session cookie) Session
    nlbi_xxxxxxxxxxx Third Party N/A Session
    visid_incap_ Third Party Incapsula DDoS Protectiona and Web Application Firewall: cookie for linking certain sessions to a specific visitor (visitor representing a specific computer). In order to identify clients that have already visited Incapsula. The only cookie that is persistent for the duration of 12 months. 364 day(s)
    triptease-session-id Third Party Used to determine if a visitor supports cookies. Set each time a visitor requests a page.
    See Triptease Privacy Policy for more.
    A few seconds
    triptease-user-id Third Party Used to understand behaviour of a user across hotel websites.
    See Triptease Privacy Policy for more.
    365 day(s)
    AWSALB Third Party AWS ELB application load balancer. 6 day(s)
    AWSALBCORS Third Party This cookie is managed by AWS and is used for load balancing.
    Used by AWS to maintain session.
    6 day(s)
      • 2.5.4 Cookies for advertising purposes are used to display advertisements to users that are more targeted and adapted to their interests. They also are used to limit the frequency with which an advertisement appears and measure the effectiveness of advertising campaigns. They register whether a person has visited a website or not. This information may be shared with third-parties advertisers. Cookies for improving target group appeal and advertising are often linked with page functionalities of third-party providers.
    Cookie Name Type Purpose Duration
    ln_or First Party Used to determine if Oribi analytics can be carried out on a specific domain 1 day(s)
    _fbp First Party Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers 90 day(s)
    lastVisited First Party Used to record if a user has previously visited other New World Hotels website. 365 day(s)
    _cc_cc Third Party This domain is owned by Lotame. The main business activity is: Data Management Platform - Targeting /Advertising Session
    _cc_dc Third Party This domain is owned by Lotame. The main business activity is: Data Management Platform - Targeting /Advertising 270 day(s)
    _cc_id Third Party This domain is owned by Lotame. The main business activity is: Data Management Platform - Targeting /Advertising 270 day(s)
    tuuid Third Party This domain is owned by Improve Digital, a company based in the Netherlands with offices in various EU locations. Improve Digital is itself majority owned by Swiss-based PubliGroupe. The company provides a technology platform to enable website owners to manage online third party advertising through their websites. 90 day(s)
    tuuid_lu Third Party This domain is owned by Improve Digital, a company based in the Netherlands with offices in various EU locations. Improve Digital is itself majority owned by Swiss-based PubliGroupe. The company provides a technology platform to enable website owners to manage online third party advertising through their websites. 90 day(s)
    um Third Party This domain is owned by Improve Digital, a company based in the Netherlands with offices in various EU locations. Improve Digital is itself majority owned by Swiss-based PubliGroupe. The company provides a technology platform to enable website owners to manage online third party advertising through their websites. 90 day(s)
    umeh Third Party This domain is owned by Improve Digital, a company based in the Netherlands with offices in various EU locations. Improve Digital is itself majority owned by Swiss-based PubliGroupe. The company provides a technology platform to enable website owners to manage online third party advertising through their websites. 90 day(s)
    sessionId Third Party This domain is owned by StickyAdsTV, a French company providing online video advertising services. Session
    UID Third Party This domain is owned by StickyAdsTV, a French company providing online video advertising services. 30 day(s)
    uid-bp-529 Third Party This domain is owned by StickyAdsTV, a French company providing online video advertising services. 60 day(s)
    aackid Third Party 390 day(s)
    ckid Third Party 390 day(s)
    demdex Third Party This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, reporting, etc. 179 day(s)
    data-bs Third Party Media.net is a global online advertising technology network. 363 day(s)
    ckid Third Party The ownership of this domain is unknown, it is registered through a privacy preserving proxy service in the USA. The classification is therefore based on the assumption of a maximum level of intrusiveness for the end user. 390 day(s)
    cktst Third Party The ownership of this domain is unknown, it is registered through a privacy preserving proxy service in the USA. The classification is therefore based on the assumption of a maximum level of intrusiveness for the end user. 390 day(s)
    dph Third Party The ownership of this domain is unknown, it is registered through a privacy preserving proxy service in the USA. The classification is therefore based on the assumption of a maximum level of intrusiveness for the end user. 390 day(s)
    fbh0 Third Party The ownership of this domain is unknown, it is registered through a privacy preserving proxy service in the USA. The classification is therefore based on the assumption of a maximum level of intrusiveness for the end user. 390 day(s)
    gcma Third Party The ownership of this domain is unknown, it is registered through a privacy preserving proxy service in the USA. The classification is therefore based on the assumption of a maximum level of intrusiveness for the end user. 390 day(s)
    ph Third Party The ownership of this domain is unknown, it is registered through a privacy preserving proxy service in the USA. The classification is therefore based on the assumption of a maximum level of intrusiveness for the end user. 390 day(s)
    rmxc Third Party The ownership of this domain is unknown, it is registered through a privacy preserving proxy service in the USA. The classification is therefore based on the assumption of a maximum level of intrusiveness for the end user. 390 day(s)
    CMID Third Party This domain is owned by Casale Media. The main business activity is: Advertising 364 day(s)
    CMPRO Third Party This domain is owned by Casale Media. The main business activity is: Advertising 89 day(s)
    CMPS Third Party This domain is owned by Casale Media. The main business activity is: Advertising 89 day(s)
    CMTS Third Party TS 89 day(s)
    SEUNCY Third Party This domain is owned by Semasio, a German business specialising in profiling and behavioural targeting of consumers. 365 day(s)
    cid Third Party Ownership of this domain is unknown as it is masked behind a privacy registration service. It appears to be some form of tracking domain. 365 day(s)
    cid_XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Third Party Ownership of this domain is unknown as it is masked behind a privacy registration service. It appears to be some form of tracking domain. 365 day(s)
    audience Third Party This domain is owned by spotxchange. The main business activity is: Video Advertising 365 day(s)
    IDE Third Party This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange 389 day(s)
    test_cookie Third Party This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange A few seconds
    cct Third Party This domain is owned by Adscale, a German online advertising business. 363 day(s)
    uu Third Party This domain is owned by Adscale, a German online advertising business. 363 day(s)
    A3 Third Party This domain is owned by Yahoo. The main business activity is: Search / Advertising 365 day(s)
    TapAd_3WAY_SYNCS Third Party This domain is owned by Tapad Inc. a US based company that provides technology to track users across devices to enhance targeting capabilities. 60 day(s)
    TapAd_DID Third Party This domain is owned by Tapad Inc. a US based company that provides technology to track users across devices to enhance targeting capabilities. 60 day(s)
    TapAd_TS Third Party This domain is owned by Tapad Inc. a US based company that provides technology to track users across devices to enhance targeting capabilities. 60 day(s)
    jvxsync Third Party This domain is owned by Jivox, A USA based online advertising platform business. 89 day(s)
    dpm Third Party This domain is owned by Adobe Audience Manager. The main business activity is online profiling for targeted marketing. 180 day(s)
    vidoomy-uids Third Party 364 day(s)
    pxrc Third Party This domain is owned by Live Ramp Inc, providers of a platform for targeted marketing and profiling. 59 day(s)
    rlas3 Third Party This domain is owned by Live Ramp Inc, providers of a platform for targeted marketing and profiling. 365 day(s)
    mt_misc Third Party This domain is owned by MediaMath Inc. a US based digital advertising business. 30 day(s)
    mt_mop Third Party This domain is owned by MediaMath Inc. a US based digital advertising business. 30 day(s)
    uuid Third Party This domain is owned by MediaMath Inc. a US based digital advertising business. 393 day(s)
    KRTBCOOKIE_xxxx Third Party This cookie is used to correlate IDs with those of Pubmatic partners (such as demand side platform clients or other advertising technology companies). Pubmatic passes information stored by the partner in this cookie to the partner when it is considering whether to purchase advertisements. This enables the partner to make better decisions about whether to display an advertisement to you. 89 day(s)
    PugT Third Party This domain is owned by Pubmatic. It operates an advertising exchange platform where online publishers can sell targeted advertising space to media buyers using real time bidding. 29 day(s)
    fr Third Party Contains browser and user unique ID combination, used for targeted advertising. 89 day(s)
    vetestcookie Third Party Session
    dspuuid Third Party Smartclip is a German company specialising in cross-device targeted video advertising. 30 day(s)
    psyn Third Party Smartclip is a German company specialising in cross-device targeted video advertising. 30 day(s)
    uuid Third Party Smartclip is a German company specialising in cross-device targeted video advertising. 30 day(s)
    bkpa Third Party This domain is owned by Blue Kai. The main business activity is: Advertising/Audience Targeting 178 day(s)
    bku Third Party This domain is owned by Blue Kai. The main business activity is: Advertising/Audience Targeting 178 day(s)
    PYID Third Party This domain belong to IPINYOU. iPinYou is a programmatic buying DSP provider in China and is one of the first companies bringing audience-targeted programmatic buying to brands in Asia. 729 day(s)
    sessionId Third Party This domain belong to IPINYOU. iPinYou is a programmatic buying DSP provider in China and is one of the first companies bringing audience-targeted programmatic buying to brands in Asia. Session
    lidid Third Party Third Party
    This domain is owned by liadm.com. The company provides a range of marketing and advertising services.
    730 day(s)
    C Third Party This domain is owned by Adform. The main business activity is: Real time bidding for display advertising to targeted audiences. 30 day(s)
    anj Third Party This domain is owned by AppNexus Inc. The company provides a range of online advertising technology and services. 90 day(s)
    uuid2 Third Party This domain is owned by AppNexus Inc. The company provides a range of online advertising technology and services. 89 day(s)
    c Third Party This domain is owned by IPONWEB and is used to provide a real time bidding platform for online advertising. 365 day(s)
    tuuid Third Party This domain is owned by IPONWEB and is used to provide a real time bidding platform for online advertising. 365 day(s)
    tuuid_lu Third Party This domain is owned by IPONWEB and is used to provide a real time bidding platform for online advertising. 365 day(s)
    HAPLB5S Third Party This domains is owned by Sonobi, an automated audience buying and selling platform for online advertising. Session
    HAPLB8S Third Party This domains is owned by Sonobi, an automated audience buying and selling platform for online advertising. Session
    _kuid_ Third Party This domain is owned by Krux Digital, a US company providing a data management platform which enables real time profiling of visitor interests. 180 day(s)
    IDSYNC Third Party This domain is owned by Yahoo Inc. whose main business model is online advertising. Although this domain is associated with Yahoo's web analytics service, because these are third party cookies they can allow Yahoo, in combination with other cookies set, to collect data for targeted advertising purposes. 365 day(s)
    li_sugr Third Party This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. 89 day(s)
    _li_ss Third Party This domain is owned by liadm.com. The company provides a range of marketing and advertising services. 29 day(s)
    ab Third Party This domain is owned by Aggregate Knowledge, which has been acquired by Neustar Inc. Aggregate Knowledge provides a data management platform which enables real time targeting and consumer profiling functionality. 365 day(s)
    u Third Party This domain is owned by Aggregate Knowledge, which has been acquired by Neustar Inc. Aggregate Knowledge provides a data management platform which enables real time targeting and consumer profiling functionality. 365 day(s)
    uid Third Party This domain is owned by Turn. The main business activity is: Marketing and Data Management Platform provider 180 day(s)
    apnid Third Party This cookie is used to improve advertising for website visitors. It can redirect more relevant advertisements to the visitor, and helps improve reports on campaign performance. The 'NID' cookie is used to show Google ads in Google services for signed-out users 90 day(s)
    cid Third Party This cookie is used to improve advertising for website visitors. It can redirect more relevant advertisements to the visitor, and helps improve reports on campaign performance 364 day(s)
    gid Third Party The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing 365 day(s)
    tu Third Party This domain is owned by Adscale, a German online advertising business. 30 day(s)
      • 2.5.5 Social Media Cookies are set by a range of social media services that we have added to the Services to enable you to share our content with your friends and networks. They are capable of tracking your browser across other websites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these Cookies you may not be able to use or see these sharing tools.
  3. HOW TO CONTROL AND DISABLE COOKIES
    • 3.1 At any time, you may visit our Privacy Preferences Center to withdraw your consent or amend your cookie settings. You can also disable Cookies at any time by adjusting your browser settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available. You can also visit http://www.aboutcookies.org for more information on how to manage and remove Cookies across different browsers.
    • 3.2 Please be aware, however, that if you turn off Cookies, you may not be able to take full advantage of all of our Services’ features.
    • 3.3 For more information regarding targeted advertisements and/or to opt out of automatic collection for these purposes, please visit http://www.aboutads.info/choices/ or http://www.networkadvertising.org/managing/opt_out.asp. Within the EU and Canada the local DAA organisations operate a similar “ad choices” scheme: see http://www.youronlinechoices.com (Europe) and http://youradchoices.ca/ (Canada). You can also review choices relating to Cookies used for behaviorally targeted advertising by visiting http://www.youronlinechoices.com. If you opt-out of these targeted advertising Cookies, your opt-out will be specific to the web browser or mobile device from which you accessed the opt-out. If you use multiple devices or browsers, you will need to opt-out each browser or device that you use.
    • You can opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser: (click here https://tools.google.com/dlpage/gaoptout?hl=en-GB).
    • To disable Adobe’s “Flash Cookies,” you can adjust the setting of your Flash player to block “Flash Cookies” using the tools contained in your website storage settings panel. More information can be found on Adobe’s website.
  4. WHICH ROSEWOOD ENTITY IS USING COOKIES
    • 4.1 Rosewood Hotel Group will be responsible for your personal data provided to, or collected by or for, our Services.